This Privacy Policy describes how ceasusa.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@ceasusa.com or by USPS mail at: CEAS, 22703 Racine Street, Robertsdale, AL 36567, United States.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal account details, email address, and phone number).
Purpose of collection: to provide customer support functionalities including but not limited to answering incoming messages/calls.
Source of collection: collected from you.
Disclosure for a business purpose: not shared with any third parties.
Personal Information collected: name, email address, phone number, address.
Purpose of collection: To communicate with customers and prospects regarding quotes, orders, subscriptions, support, and service updates via SMS text message.
Source of collection: Collected directly from you when you provide your mobile phone number via website form, phone call with a sales representative, trade show lead capture form, or purchase agreement.
Personal Information collected: mobile phone number and message content.
Disclosure for a business purpose: We use third-party service providers (Twilio and Freshworks) to deliver SMS messages on our behalf. These providers are contractually prohibited from using your data for their own purposes. We do not sell, share, or rent your mobile phone number or SMS consent data to third parties for their marketing purposes.
If you provide your mobile phone number to CEAS, you consent to receiving SMS text messages from CEAS regarding products, services, quotes, order updates, subscription renewals, and customer support.
Message and data rates may apply. Message frequency varies based on your interactions with us.
To opt out of SMS messages at any time, reply STOP to any message you receive. To request help, reply HELP or email support@ceasusa.com.
For full SMS program terms, see our SMS Messaging Program — Terms & Conditions.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at this link.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at this link.
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
SALES: 1-877-486-0634